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Core Service

Advanced Ticket Management System

Revolutionize how your institution handles inquiries. From automated TKT-UID generation to administrative approval workflows, we ensure every issue is tracked to resolution.

Unique Ticket IDs

Every inquiry is assigned a unique TKT-UID (e.g., TKT-2024-0001), ensuring easy tracking for both staff and parents.

Smart Routing

Automatically route inquiries to specialized departments like PR, Reception, or Academic heads based on the inquiry type.

Admin Approval

Transparency is key. Tickets only reach "Closed" status once an Admin or SuperAdmin verifies the resolution.

Live Status Tracking

Real-time updates for parents and students through the public tracking portal. No more phone calls just to check status.

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